Tuesday, August 4, 2009

Wow. Albany Med Women's Wellness Center SUCKS.

OK, so remember how I got incredibly furious at Dr. Lee's office last week because of the whole NT scan situation? They were gonna call Maternal Fetal Medicine at the Women's Wellness Center to attempt to get me in for one this week. WELL.... I got a new cell phone about a month ago. I did NOT put my old cell phone number on ANY paperwork at Dr. Lee's office whatsoever, because I got my new one before my first appointment there.

Just on a whim, I decided to remotely check my voicemail for my old phone. It still has some minutes on it, but it's been powered off for a month now. Yesterday afternoon, MFM left a voicemail for me on my OLD phone, saying I was referred by Dr. Lee and they needed to get me in sometime this week.

Now, I'm in Albany Med's central computer system from the past and going to the ER on July 7 (a few days before I got my new phone), but still. That's not current contact information of mine, and I don't currently go to any doctors who are using that system. When they did the referral, it was the responsibility of Dr. Lee's office to send over the correct patient inforamtion to MFM, and since Dr. Lee's office doesn't have my old cell number, the only thing I can think of is that instead of looking on Dr. Lee's paperwork, or calling Dr. Lee to confirm, the Women's Wellness Center just called whatever number Albany Med had on file for me, which is CRAP.

I'm going to pretend I didn't get the message, because for all intents and purposes, that other cell phone is no longer in use and hasn't been for damn near a month now. I could have just thrown it away.

I'm glad Dr. Clark's office is able to get me in for my first trimester screening next Monday, because I DO NOT want to deal with Dr. Lee's office or the Women's Wellness Center ever again. I actually take my pregnancy seriously and don't have time for stupid (and potentially costly) mistakes like that.